We are always at your service

Hisense Ltd. offers quality monitoring and nursery products. With a passion for innovation and customer satisfaction, our team strives to deliver the best experience to each customer.

We welcome your queries, so please feel free to contact us and we will gladly assist.

Head Office

Service Call Center

Due to the outbreak of the Corona Virus and the recent updated guidelines from relevant authorities, the front-end Customer Service of our company’s Service Lab will unfortunately be closed until further notice. Calibrations and repairs will only be possible by sending the Babysense Monitor(s) through the Baby Stores (from where our agents will collect the monitors, in accordance with the schedules to be updated with regards to stores activity) or through couriers via Israel Post Company.

The Service Team will make every effort to shorten the handling time once the monitors arrive at the Service Lab.

Please note that at this moment our Service Call Center will continue working during normal business hours.

Last updated: 15/03/2020

Address: 27 Shaked Street, Hevel Modi'in Industrial Park 731990, Israel

We are pleased to inform you that with effect from 20 June 2019, our company has been relocated to new address, the main telephone and facsimile numbers remain unchanged.

Our new address location at:
27 Shaked street,
Hevel Modi'in Industrial Park

Service Lab operating hours

Sunday to Thursday – From 8:30 to 15:00

Friday, Saturday and public holidays – Closed

For any product related queries (including testing and repairs) please contact our Service Center and we will gladly assist you.

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