Due to the outbreak of the Corona Virus and the recent updated guidelines from relevant authorities, the front-end Customer Service of our company’s Service Lab will unfortunately be closed until further notice. Calibrations and repairs will only be possible by sending the Babysense Monitor(s) through the Baby Stores (from where our agents will collect the monitors, in accordance with the schedules to be updated with regards to stores activity) or through couriers via Israel Post Company.

The Service Team will make every effort to shorten the handling time once the monitors arrive at the Service Lab.

Please note that at this moment our Service Call Center will continue working during normal business hours.

Last updated: 15/03/2020